Country: Syrian Arab Republic
Duration: 06 months, renewable (depending on availability of fund) – starting december 2022 2022
Place in the org. Chart: Under the direct responsibility of the Country Director
Conditions: Salaried contract, gross monthly salary from €1 900 to €2 600 depending on experience, monthly per diem USD 850, medical coverage of 100% + repatriation insurance + provident fund, accommodation, international and local transportation as part of the mission, break every 3 months. Non family duty station.
TGH has chosen a deliberately simple and transparent remuneration policy, accessible on our website www.trianglegh.org
The salary levels advertised in our job offers are set within the framework of the salary scale and are not open to negotiation.
More information on www.trianglegh.org, under "JOBS".
Presentation of TGH
"Actor in a sustainable and shared solidarity"
Founded in 1994, TGH is a French international solidarity organization based in Lyon. The association designs and implements emergency, rehabilitation and development programs in the following sectors: water, hygiene and sanitation, civil engineering, food security and rural development, child protection, education and psychosocial support. TGH is currently operating in 10 countries in Africa, Asia, Europe and the Middle East.
Presentation of TGH’s work in Syria
TGH was registered in Syria as INGO in May 2017 and has had a permanent presence since November 2017. TGH works under the coordination of the Syrian Arab Red Crescent (SARC), officially mandated by the Syrian Authorities to coordinate activities of humanitarian organizations committed to providing assistance to the conflict-affected Syrian population in Syria.
TGH’s sectors of intervention in Syria are: WASH, Education and Protection. TGH in Syria is active in four governorates namely Rural Damascus, Hama, South Idleb and Daraa and manages 3 different projects funded by ECHO and SHF. Project coordination is done from Damascus. Discussions are on-going with other donors such as UNHCR and SDC for potential future work.
TGH is currently updating its strategy in Syria for 2023-2024 to respond to the acute humanitarian needs of Syrian most vulnerable and exposed people while increasing their resilience capacities in country. Our strategy consists in shifting, gradually and where appropriate, to more development-oriented programming, while maintaining the capacity to provide humanitarian assistance as needed.
In the field of WASH, TGH provides drinkable water through Water Trucking (WT) and, at the same time, rehabilitates boreholes, water and sanitation systems and pumping stations in a more durable perspective. In this sense, TGH also provides and installs solar panels to operate the rehabilitated systems. TGH also implements WASH-in-school activities, e.g. rehabilitation of hygiene infrastructures, hygiene kits distributions to the children, hygiene promotion. In parallel, TGH provides capacity building to local authorities in sustainable management of WASH services. The WASH team is composed of two national staffs in Damascus, one in Dar’a and two in Hama. TGH is currently looking at the possibility to start Shelter activities.
Efforts to make schools a safe and supportive environment for education, which includes the rehabilitation of school premises, are coupled with activities to support children’s education and wellbeing, targeting out of school children as well as children already in school. TGH also organizes support classes out of working hours for those children unable to attend classes otherwise. TGH reinforces school staff’s knowledge and capacities in non-formal education (NFE) and psychosocial support, and accompany them in the implementation of these activities with the required conflict-sensitive approach. The aim is to prevent and to respond to child protection concerns through these activities as well as through case management and referrals of affected children towards specialized services. The Education and child protection activities are implemented by Education and Protection team composed of 16 national staffs in Damascus, 4 in Daraa and 9 in Hama.
TGH is also looking at developing Cash assistance and Livelihoods as well as Shelter programs in Syria.
In addition, 6 expatriates are working in TGH Syria mission: Country Director, WASH and Shelter Program coordinator, Education and Protection Program Coordinator, Admin, finance and HR Coordinator, Logistics Coordinator and Reporting and Grants Officer.
The overall objective of the MEAL Manager is to ensure the development and implementation of the MEAL system of TGH mission in Syria.
Under the Country Director’s supervision and in coordination with the Program Coordinators, the MEAL Manager will supervise the MEAL officer and MEAL Assistant and will be in charge of:
Monitoring and evaluation
- Oversee the country MEAL systems, ensure its efficiency and effectiveness, suggests improvements and is warranty of these systems being integrated in the country programmes.
- Regularly updates the MEAL work plan that includes all ongoing projects and planned M&E activities. Provide advice on the type, frequency and design of monitoring tools and activities.
- Lead and supervise the creation and updating of MEAL databases and tools, based on program needs.
- On a monthly basis, lead and supervise the compilation of collected data from field teams, in coordination with the MEAL and Program teams.
- Lead the analysis of data collected, in coordination with the Program teams and Reporting and Grants Officer.
- Ensure that data are fed into management decisions and used in program management.
- Support the program teams and the technical units in the definition of surveys and evaluations (sampling, questionnaires, baseline/endline surveys and technical studies etc.)
Accountability and Learning
- Ensure an effective implementation and use of the Complaints and Feedback Mechanisms as per the SOP in place.
- Ensure that complaints/feedbacks are properly collected, analysed, addressed and processed in a timely manner and in complementarity to specific procedures in place (eg. PSEA, Fraud and Corruption, Security Plan, etc.).
- Oversee proper management of the CFM central database.
- Ensure that the collected complaints and feedbacks are used to improve practice in programming.
- Collect and help capitalizing on the good practices and lessons learned under each project, and ensure that they are followed up.
- Work to ensure that TGH staff, partners, beneficiaries and contractors understand and follow the procedures of the CFM.
Support to reporting activities
- Oversee data analysis and production of M&E reports.
- In collaboration with Coordinators and Reporting and Grants Officer, contribute to donor project proposals and funding efforts (particularly the design of the logical framework and formulation of SMART indicators) and reports (through analysis and interpretation of findings).
- Manage the MEAL officer and MEAL Assistant in their daily tasks related to the monitoring and evaluation.
- Implement regular staff appraisals and HR follow-up.
- Provide capacity building for Syria team on MEAL processes and techniques, in collaboration with Program Coordinators.
- Actively participate in monitoring the context and humanitarian needs in TGH's areas of intervention, collect and synthesize available resources.
- Contribute to identify and conduct the required needs assessments and developing the relevant methodologies and implementation modalities.
- Identify and design innovative practices to increase the effectiveness and efficiency of M&E procedures and project management.
- Support the Country Director on the strategy orientation based on a global analysis of the activities
- Support the Country Director and Coordinators on an ad hoc basis on some cross-cutting topics.
- Represent TGH at high-level national forums, such as M&E technical working groups.
- Participate when possible in conferences and workshops related to M&E and keep abreast of best practices and new knowledge in the M&E sector.
This list of responsibilities could be modified according to the needs in the field.
Security, working and living conditions
The current volatile and unpredictable context in Syria requires strict security rules in terms of movements and transmission of information / communication with the Headquarters in France.
Working and living conditions in Damascus are good. Communication means are satisfying (efficient internet, international phones).
Educational background and experiences
- University level degree, preferably a Master degree in project management
- At least two year of experience in a MEAL position in humanitarian environments
- Experience in working with different donors and good knowledge of their procedures (ECHO, HF, OCHA, CDC, SDC, UNHCR…)
- Experience in the humanitarian sector (INGOs, LNGOs, UN agencies, etc.)
- Experience in the Middle East and/or knowledge of Arabic would be an asset
- Project management skills
- Strong reporting skills
- Strong ability to develop a line of argument
- Good knowledge on data collection and treatment
- Sound IT skills including core MS Office applications (Word, Excel, PowerPoint, Forms, Teams etc.). – Excel including for data analysis and visualization.
- Familiarity and experience with data collection and online survey platforms (e.g. Kobo, Google Forms, Google Sheets, Google Data Studio, etc.), quantitative and qualitative analysis software as well as data visualization applications.
- Strong interpersonal skills and demonstrated ability to work effectively on a team and under pressure
- Developed skills for organization, multitasking and tasks prioritization
- Excellent communication and writing skills in English. Preferably competent user of French spoken and written
- Strong interpersonal and intercultural skills
- Autonomy and sense of team working
- Pro activity, delegation skill and flexibility