Information

Location: Lviv, Ukraine, with frequent travels between the bases

Duration: 09 months, from September 2023

Conditions: Salaried contract, gross monthly salary from €2,300 to €2,800, monthly perdiem €600, medical coverage of 100% + repatriation insurance + provident fund, accommodation, international and local transportation as part of the mission, break every 3 months. No family duty station.

TGH has chosen a deliberately simple and transparent remuneration policy, accessible on our website www.trianglegh.org
The salary levels advertised in our job offers are set within the framework of the salary scale and are not open to negotiation.

More information on www.trianglegh.org, under "JOBS".

TGH reserves the right to end the recruitment process as soon as a candidate is positioned

Presentation of TGH

"Actor in a sustainable and shared solidarity"

TGH is an organization for international solidarity based in Lyon, France, and founded in 1994. TGH designs and implements emergency, rehabilitation and development programs in the following sectors: water, hygiene and sanitation (WASH), food security and livelihoods, education and protection, mainly child protection. TGH is currently operating in 10 countries in Africa, Asia, Europe and the Middle East.

Context

On February 24, the Russian president announced a special military operation to demilitarize Ukraine. Minutes later, missiles/air raids hit all of Ukraine, including Kiev, shortly followed by a massive ground invasion from several directions, in a major escalation of the 2014 conflict and resulting in the siege of several major strategic Ukrainian cities such as Chernihiv, Kharkiv, Kherson, Kyiv, Mariupol, and Sumy. The Ukrainian president has since enacted martial law resulting in the general mobilization and management of the country by the military.

From September UAF (Ukrainian Armed Forces) pushed back the aggressor in the east and south of the country with the recapture of some strategical cities. Meanwhile, RF forces continued their offensive with strikes across Since October and the attack on the Kerch Bridge (08/10/2022) linking Crimea to Russia, reprisals have been unstoppable, mainly on public service infrastructures, notably power stations and water treatment and distribution stations in all the country's major cities.
October 2022 saw an increase in the number of IDPs (+280,000 / +4.5%) growing from 6.2 M to 6.5 M) in the country and a movement of 450,000 (+7%) of those already IDP, most of them to or from the East of the country.
According to the humanitarian community, all the people living in Ukraine have been directly or indirectly affected by the conflict. Emergency humanitarian needs are varied and cut across all sectors.

The most pressing needs identified include:

• cash and access to financial support
• psychosocial support for a weakened mental health and limit the risk of irreversible
• medicines and medical supplies
• Shelter / NFI
• Winterization

Presentation of the mission

TGH is present in Ukraine since 2015. Established in Kramatorsk (East), TGH’s interventions were targeting the most vulnerable populations along the contact line employing traditional and innovative modalities as follows:

• Provision of electronic vouchers (e-vouchers for food, hygiene or dual-purpose e-vouchers), an innovative modality with application of mobile phones and web-money-based interface
• Cash for Work (rehabilitation or social work)
• Documentation support (restoration or obtaining of official/legal documents)
• Provision of basic humanitarian assistance: food and hygiene kits, in Donestk, NGCA

In 2020, TGH has completed its intervention with an emergency Covid-19 response funded by UNICEF supporting healthcare, educational and social institutions and households of Donetsk and Luhansk oblasts (GCA) along the contact line with electronic vouchers for essential hygiene.

Following February 24th, TGH mobilized its teams on the ground and at headquarter to maintain its existing activities and develop an emergency response to meet the most immediate needs of the affected populations. To this end, TGH has quickly started various assistance program to cover the basic needs and respond to the psychological distress of the affected households and individuals. Up to this date, TGH is implementing 6 different projects, while others are under discussion. To implement these activities in the most affected areas of Ukraine, TGH has developed and reinforced the collaboration with local partners that are essential and take a crucial place in the global response.

Initially operational in Ukraine from Kramatorsk, the team has been relocated to Lviv where the coordination TGH’s office is. Lastly TGH opened 4 sub-offices, in Lviv, Vinnitsya, Cherkasy and Dnipro in order to be closer to the beneficiaries and ensure a proper implementation and follow up.

TGH is a member of the following Clusters and Working groups: Protection, Age and Disability Working Group (ADWG), Mental Health and Psychosocial Support Working Group (MHPSS WG), Food Security and Livelihoods Cluster (FSLC), Agriculture Working Group, Cash-based transfers Working Group (CBTWG) and WASH cluster.

Job description

The Head of Program (HoP) Basic Needs supports the mission on the overall implementation of the WASH, NFI/Shelter and Cash programs in Ukraine, leading on technical guidance for the four sectors according to SPHERE and Cluster Standards, contributing the sectoral parts to the grant applications, and monitoring sectoral developments in Ukraine to guide the mission’s strategy within the sectors.

She/he guides the overall work of the Basic Needs program team ensuring program development and quality and of all the Basic Needs projects in the mission.

Under the supervision of the Deputy Country Director for Program (DCD-P), the main responsibilities of the HoP Basic Needs are:

Program Guidance & Development

• Lead WASH, NFI/Shelter and Cash technical implementation for the TGH mission in Ukraine, ensuring program quality through strategy development and participatory program design in close collaboration with the program teams, consortium members and other stakeholders.
• Lead the Basic Needs program teams on quality implementation of the activities in the Basic Needs sectors by clearly explaining SPHERE, Cluster, and Donor Standards and supporting the implementation teams in developing the activities accordingly.
• Ensure activities implementation meet donor and Ukrainian compliance measures by collaborating closely with the Support teams, and support the Deputy Country Directors in preparing SoPs for activities.
• Guide the mission on various sectoral developments in Ukraine by closely following Cluster Meetings, Consortium WGs and other coordination meetings, and support the mission in adjusting the necessary strategies and program design.
• Lead the sectoral parts of proposals and reports in close collaboration with the Grants team and the DCD-P, and ensure the needs reported by bases are reflected in the proposals.
• Guide the Basic Needs program teams to evaluate continued and new needs, and bring them to capacity in sub-national coordination.
• Lead on the development of program tools for Basic Needs, and collaborate with the MEAL team in ensuring that Basic Needs activities are properly reported and documented, and lead on MEAL and Program Tools (ITT, MFU) for Basic Needs sectors.  
• Build capacity among bases for Basic Needs programming including reporting, documenting, coordinating externally, responding to emergencies and expansion of activities.
• Contribute to BHA Consortium WGs and advise TGH mission on trends, requirements and standards in the Basic Needs sectors.
• Lead TGH Ukraine’s representation in the Clusters of Basic Needs sectors and among lead agencies for the same; support the CD in representation of the TGH Basic Needs work to donors.
• Support the DCD-P in identifying various implementation modalities, and rapid turnaround of activities as necessary.
• Exchange information and technical support with headquarters Technical Department Advisors and the sector partners (clusters) in Ukraine ensuring compliance with sector standards and best practices.
• Be proactive in training TGH and partner staff on Basic Needs sectors to build capacity within the mission.
• Contribute to the identification and development of partnerships providing an added value for WASH, NFI/Shelter and Cash programs and support program team in effective partnership management with the support of the partnership department.
• Contribute to relevant Protection, Gender and Environmental issues mainstreaming in Ukraine program.

Monitoring

• Pursue and continue review & development of the technical documents, guidelines & procedures.
• On-the-job quality control of data collection methods. Based on observations, advice teams on possible improvement and share lesson learnt and best practices.
• Evaluate program quality, including documenting best practices and lessons learned from Ukraine WASH, NFI/Shelter and Cash programs and ensuring these are considered in program design.
• Ensure monthly compilation of the collected data.

Staff management
Note: This position only has direct line management of any potential Basic Needs staff based in the Lviv Coordination Office, and not of any other Basic Needs Staff in any base

• Directly supervise the team based in Lviv Coordination Office
• Ensure internal communication within the team through regular team meetings.
• Carry out necessary appraisals of the staff under his/her supervision.
• Ensure the respect of internal HR regulations.

Representation

• Represent TGH in UN WASH, NFI/Shelter and Cash cluster meetings, government coordination meetings and other programming forums in Ukraine, along with the Field Coordinators when relevant and/or the Deputy Country Director for Program.
• With the Deputy Country Director for Program, maintain fluid relationships with the donor agencies and supports the follow-up of funding opportunities for TGH Ukraine programs.

General support to the mission

• Ensure Basic Needs teams respect core humanitarian values of humanity, independence, neutrality and impartiality.
• Contribute to the respect of security measures set up by the Country Director and Head of Safety and Security.
• Support implementation of internal procedures in coordination with the Support departments.
• Support internal improvement processes. Contributes to knowledge and information sharing within the INGO team.

This list of responsibilities could be modified according to the needs in the field.

Security, working and living conditions

Despite the fluctuating security situation in Ukraine, the environment in Lviv is relatively calm and travel on foot or by taxi is permitted in the city centre. It is possible to go out in bars, restaurants... but there is a curfew in place from 11pm to 6am according to the martial law in force in the country. TGH team works in spacious and well-equipped offices in the city centre, close to the apartments where the expatriates are accommodated. Access to good internet connexion in the offices. The position could be based in another location in the coming months depending on ongoing discussion about coordination team relocation.

Profile

• At least 3 years of humanitarian experience in the field, with at least 1 year in a program coordination position (WASH and/or NFI and Shelter and/or Cash programs).
• Strong technical experience in Shelter, WASH, NFI, is a must.
• Experience in managing emergency and early-recovery operations in challenging security environments and understanding of the humanitarian environment (standards, stakeholders and mechanisms).
• Experience in working with and knowledge of procedures of main donor agencies: BHA, UNICEF, ECHO, European Union, UN Agencies or others.
• Excellent communication and writing skills in English.
• Strong willingness to build capacities within the team.
• Strong interpersonal skills and demonstrated ability to work effectively on a team and to lead a team of specialists from a range of fields.
• Autonomy and rigour. Developed skills for work organization and tasks prioritization.
• Capacity to represent TGH at high level coordination meetings with different stakeholders.
• Experience of eastern European countries and Ukrainian/Russian languages is a distinct advantage.
• Proficient user of MS Office pack. Knowledge on data treatment and GIS software will be positively considered.