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In 2014, Ukraine was destabilized in the east by a conflict between the government and the separatist territories of Donbass, which proclaimed themselves the Republics of Donetsk and Luhansk. 

The clashes caused the death of more than 3,300 civilians and left up to 9,000 injured. During 2014, 5.4 million people will be in need of humanitarian assistance and protection, particularly the elderly, women and children. While hostilities have never ceased since that time, there is a resurgence of tension in the year 2021.

On 24 February 2022, Russia invades Ukraine, triggering the largest refugee and IDP crisis in Europe since World War II. By the first quarter of 2023, the United Nations High Commissioner for Refugees (UNHCR) estimates that 8.2 million Ukrainian refugees have spread across Europe and that since Russia's invasion of Ukraine the number of civilian casualties has risen to 8,451 dead and 14,156 injured. The number of people in need of humanitarian assistance and protection in the first quarter of 2023 is estimated at 17.4 million.

TGH has implemented a community support programme for isolated elderly people, a voucher distribution system to meet the basic needs of isolated and vulnerable populations living near the contact line, and protection activities for those in need of psychosocial and legal/administrative support.

Community support Programme

Individuals recruited in each community (mostly women who have lost their livelihoods) make home visits to isolated elderly people, providing presence and assistance in some daily tasks, especially in preparing for the winter period (building up stocks of coal, wood and water).

A network of 410  community volunteers has been set up, active even without any funding.
71% of the elderly assisted by TGH live alone, and 61% report having had more contact with the outside world before the conflict.

A dematerialised coupon system that leaves the choice of products to the beneficiaries

TGH provides an innovative and effective response to the chronic lack of resources with an electronic coupon system. Beneficiaries receive a dematerialised coupon that they can exchange in more than 100 partner stores for different types of essential products.

To date, more than 19,000 households along the 457 kilometres of the Line of Contact have benefited from this system, 14,000 households have received coupons to cover their hygiene needs and 2,000 people among the most vulnerable and closest to the Line of Contact have received multifunctional coupons to cover their basic needs.

This system has advantages for all parties involved: the beneficiaries adapt their purchases to their needs; TGH can monitor the products requested, and therefore the direct needs of the beneficiaries.


The conflict has a significant impact on the protection and mental health of the population. Since the beginning of the Russian offensive in Ukraine, TGH has implemented several activities to ensure the protection of people affected by the conflict.

Psychosocial support activities in various forms are organized by psychologists and social workers (from TGH and its partners) in community centers for displaced people and children. A remote support system is also in place via a hotline, offering the possibility for anyone in need to benefit from psychosocial support sessions.
TGH has also set up a legal aid service provided by lawyers via a toll-free number to guide people in need of documentation (administrative, registration of displaced persons, border crossings).

Finally, in 2020, the COVID-19 epidemic did not spare the country. In fact, TGH has integrated a component aimed at fighting the virus into all of its current and future programmes. This support has been illustrated once again by the provision of electronic vouchers for essential hygiene items. The aim of this aid is to support health and social structures, schools and vulnerable households along the Donetsk and Luhansk oblast contact line during this high-risk context.

In February 2022, the Organisation for Security and Co-operation in Europe (OSCE) notes a sharp increase in armed incidents in the Donbass republics, with both sides of the conflict blaming each other.

On the 21st of February 2022, Russia recognises the independence and sovereignty of the Donetsk People's Republic (DPR) and the Luhansk People's Republic (LPR) from Ukraine.

On the 24th of February 2022, Russian troops invade Ukraine from the separatist territories, Belarus, Russia and Crimea, causing large-scale civilian population movements within the country and in neighbouring countries.




A first assessment of our action in Ukraine, following the Russian invasion in February 2022

Read the assessment

Multi-sectoral emergency response to the urgent needs of people affected by the conflict in Ukraine (CONSORTIUM PROJECT)

  • Funding: BHA (USAID)
  • Beneficiaries: 632,615 people
  • Duration: 12 months – From 14/07/2022 to 13/07/2023
  • Budget consortium: USD 67 850 000 / Budget TGH: USD 10 884 000

This project, funded by BHA (Bureau For Humanitarian Assistance) aims to contribute to the mitigation of the impact of the conflict and the protracted crisis on vulnerable populations in Ukraine. It is a project involving 5 NGOs, including TGH.



August 2022 / October 2022

Improving access to basic needs and protecting populations affected by the conflict in Ukraine

Through this project, TGH is strengthening the protection of the most vulnerable populations affected by the conflict in Ukraine through multi-sectoral assistance.


August 2022 / January 2023

Emergency response to the priority needs of populations affected by the armed conflict in Ukraine

With the support of its local partners, TGH aims to build the resilience of the populations affected by the conflict in Ukraine through multi-sectoral assistance in Ukraine and Poland.


March 2022 / July 2022

Humanitarian response with unconditional cash transfers

To meet the critical needs of the most vulnerable children, Triangle Génération Humanitaire, in partnership with UNICEF, provides unconditional cash assistance to crisis-affected households (displaced and non-displaced).


April 2022 / May 2022

Emergency mission to the Ukraine crisis

TGH is sending an emergency team to Ukraine to support the regular team already in place. The team's objective is to carry out an initial assessment of humanitarian needs and logistical and administrative constraints, with a view to proposing an effective and appropriate response, in coordination with the entire humanitarian community mobilised on the Ukrainian crisis.


April 2022 / July 2022

Emergency response to the basic needs of populations affected by the armed conflict

With the support of its local partners, TGH aims to alleviate the acute vulnerabilities of people in the most conflict affected regions of Ukraine through economic and psychological assistance.


March 2022 / July 2022

Emergency response to the basic needs of populations affected by the armed conflict

The project responds to the immediate needs of the displaced and/or landlocked Ukrainian population through the provision of basic necessities. Launched in an extreme emergency situation, the project helps to lay the basis for a more structured intervention.


July 2021 / January 2022

Emergency response to support health structures, social and educational institutions and vulnerable households. Phase III

This project aims to improve access to essential household hygiene items and build the capacity of public infrastructure through the provision of electronic vouchers (e-vouchers).


March 2020 / March 2022

Multisectoral assistance to meet the vital needs of the most vulnerable people in the Donbass conflict-affected region

The aim of this project is to reduce the acute multiple vulnerabilities of conflict-affected populations through comprehensive emergency support and local capacity building.


March 2021 / June 2021

Emergency response to support health structures, social and educational institutions and vulnerable households. Phase II

This program is a continuation of the work implemented by TGH between July 2020 and January 2021 during Phase I of the project.



Improved Access to Essential Hygiene Supplies Through e-Vouchers as part of COVID-19 Response in Ukraine



Strengthening the capacity of local shops

The prolonged military conflict in Ukraine, and now the quarantine restrictions associated with the COVID-19 pandemic, has dealt a heavy blow to small and medium-sized businesses. The economic crisis has had a particularly negative impact on the living conditions of those Ukrainians who live and work along the contact line.


July 2020 / January 2021

Rapid emergency response to support healthcare, social, educational institutions and vulnerable households

The project aims at enhancing access to essential hygiene items and at strengthening the capacity of institutions and individual households to prevent the spread of COVID-19 through the provision of electronic vouchers.


April 2020 / July 2020

Improved access to essential hygiene supplies through e-vouchers as a part of COVID-19 response

The project aims at providing urgent support to healthcare institutions and most vulnerable households to protect them against COVID-19 infection. TGH innovative e-voucher modality ensures rapid response, great geographic coverage and allows limiting contacts between individuals.


November 2019 / March 2020

Building resilience of vulnerable individuals through the provision of community-based home care, Cash for Work

The project aims to reduce acute vulnerabilities of conflict-affected populations in isolated settlements during the winter period through emergency support and strengthening local capacity.


May 2018 / May 2019

Support programme for vulnerable populations

This programme reduces the impact of the conflict on the most vulnerable populations in the Donbass Region, in particular through the distribution of multi-purpose electronic vouchers and cash for work activities.


March 2018 / May 2019

Provision of hygiene products for vulnerable populations

This programme will improve access to hygiene products for communities affected by the conflict, while supporting the local economy and the resilience of populations through the distribution of electronic vouchers.


February 2017 / July 2017

Improving the food security and livelihoods of vulnerable populations

This programme provides access to food and non-food products for the most vulnerable families living along the contact line within the governmental area, as well as an access to heating means for some of them.


November 2016 / July 2017

Improving food security and strengthening the local economy

This programme aims to improve the food security of communities affected by the conflict while supporting the local economy and the resilience of populations through the distribution of electronic food coupons.


September 2016 / May 2017

Through the supply of hygiene products and support to the local economy

This programme is the continuation of the project implemented by TGH in the region since early 2016. It aims to improve the living conditions of the households made vulnerable by the crisis, supplementing food aid by the supply of hygiene products.


Marsh 2016 / December 2016

Improving the food security and livelihoods of populations made vulnerable

The action aims to alleviate the difficulties faced by people living in rural communities along the front line within the govnerment controlled area .