Logo Triangle génération humanitaire



Divided between Russia's economic and political influence and the desire to emancipate itself through a rapprochement with the European Union, Ukraine was facing a new political crisis at the end of 2013.

President Victor Yanukovych's refusal to sign the Association Agreement with the European Union provoked a wave of protests and mass demonstrations, leading to his dismissal.

Crimea, which is predominantly Russian-speaking, declared its independence and held a referendum with a view to joining Russia, which took place in 2014. Several other provinces with large Russian-speaking populations then rose up, trying in turn to hold referendums on self-determination.

This is the case in the Donbass Region, to the east of Ukraine, where fighting continues despite the ceasefire signed in February 2015 and regularly renewed since.
In March 2019, Ursula Mueller, UN Assistant Secretary-General for Humanitarian Affairs, recalled that since the beginning of the conflict more than 3,300 civilians have been killed and up to 9,000 injured. In the coming year, 3.5 million people will need humanitarian and protection assistance, especially the elderly, women and children.

TGH has launched a community support programme for isolated elderly people, and a coupon distribution system to meet the basic needs of isolated and vulnerable populations living near the Line of Contact.

Community support Programme

Individuals recruited in each community (mostly women who have lost their livelihoods) make home visits to isolated elderly people, providing presence and assistance in some daily tasks, especially in preparing for the winter period (building up stocks of coal, wood and water).

A network of 410  community volunteers has been set up, active even without any funding.
71% of the elderly assisted by TGH live alone, and 61% report having had more contact with the outside world before the conflict.

A dematerialised coupon system that leaves the choice of products to the beneficiaries

TGH provides an innovative and effective response to the chronic lack of resources with an electronic coupon system. Beneficiaries receive a dematerialised coupon that they can exchange in more than 100 partner stores for different types of essential products.

To date, more than 19,000 households along the 457 kilometres of the Line of Contact have benefited from this system, 14,000 households have received coupons to cover their hygiene needs and 2,000 people among the most vulnerable and closest to the Line of Contact have received multifunctional coupons to cover their basic needs.

This system has advantages for all parties involved: the beneficiaries adapt their purchases to their needs; TGH can monitor the products requested, and therefore the direct needs of the beneficiaries.

Finally, in 2020, the COVID-19 epidemic did not spare the country. In fact, TGH has integrated a component aimed at fighting the virus into all of its current and future programmes. This support has been illustrated once again by the provision of electronic vouchers for essential hygiene items. The aim of this aid is to support health and social structures, schools and vulnerable households along the Donetsk and Luhansk oblast contact line during this high-risk context.


Vouchers COVID
TGH Mission-Boromata

Strengthening the capacity of local shops through humanitarian response

The prolonged military conflict in Ukraine, and now the quarantine restrictions associated with the COVID-19 pandemic, has dealt a heavy blow to small and medium-sized businesses. The economic crisis has had a particularly negative impact on the living conditions of those Ukrainians who live and work along the contact line.


Delivery for the Outpatient clinic of general practice N° 4 Center of primary health care, Toretsk, district of Donetsk region, September 2021 © TGH.

Emergency response to support health structures, social and educational institutions and vulnerable households. Phase III

  • Funding: Unicef Ukraine - USAID BHA
  • Beneficiaries: 6 568 beneficiaries
  • Duration: 6 months – From 07/22/2021 to 01/22/2022
  • Budget: EUR 453,505

This project aims to improve access to essential household hygiene items and build the capacity of public infrastructure through the provision of electronic vouchers (e-vouchers).


E-vouchers are received by SMS and encompass information on type of e-voucher. © O. Filippov

Multisectoral assistance to meet the vital needs of the most vulnerable people in the Donbass conflict-affected region

  • Funding: CDCS (Centre de Crise et de Soutien)
  • Beneficiaries: 920 persons
  • Duration: 25 months – From 03/01/2020 to 30/03/2022
  • Budget: EUR 750,000

The aim of this project is to reduce the acute multiple vulnerabilities of conflict-affected populations through comprehensive emergency support and local capacity building.



March 2021 / June 2021

Emergency response to support health structures, social and educational institutions and vulnerable households. Phase II

This program is a continuation of the work implemented by TGH between July 2020 and January 2021 during Phase I of the project.


July 2020 / January 2021

Rapid emergency response to support healthcare, social, educational institutions and vulnerable households

The project aims at enhancing access to essential hygiene items and at strengthening the capacity of institutions and individual households to prevent the spread of COVID-19 through the provision of electronic vouchers.


April 2020 / July 2020

Improved access to essential hygiene supplies through e-vouchers as a part of COVID-19 response

The project aims at providing urgent support to healthcare institutions and most vulnerable households to protect them against COVID-19 infection. TGH innovative e-voucher modality ensures rapid response, great geographic coverage and allows limiting contacts between individuals.


November 2019 / March 2020

Building resilience of vulnerable individuals through the provision of community-based home care, Cash for Work

The project aims to reduce acute vulnerabilities of conflict-affected populations in isolated settlements during the winter period through emergency support and strengthening local capacity.


May 2018 / May 2019

Support programme for vulnerable populations

This programme reduces the impact of the conflict on the most vulnerable populations in the Donbass Region, in particular through the distribution of multi-purpose electronic vouchers and cash for work activities.


March 2018 / May 2019

Provision of hygiene products for vulnerable populations

This programme will improve access to hygiene products for communities affected by the conflict, while supporting the local economy and the resilience of populations through the distribution of electronic vouchers.


February 2017 / July 2017

Improving the food security and livelihoods of vulnerable populations

This programme provides access to food and non-food products for the most vulnerable families living along the contact line within the governmental area, as well as an access to heating means for some of them.


November 2016 / July 2017

Improving food security and strengthening the local economy

This programme aims to improve the food security of communities affected by the conflict while supporting the local economy and the resilience of populations through the distribution of electronic food coupons.


September 2016 / May 2017

Through the supply of hygiene products and support to the local economy

This programme is the continuation of the project implemented by TGH in the region since early 2016. It aims to improve the living conditions of the households made vulnerable by the crisis, supplementing food aid by the supply of hygiene products.


Marsh 2016 / December 2016

Improving the food security and livelihoods of populations made vulnerable

The action aims to alleviate the difficulties faced by people living in rural communities along the front line within the govnerment controlled area .